Technology to Keep You Safe

Take a look at the examples below for some inspiration:

• Susan uses a GPS tracker on her phone so that her family know where she is if she gets into difficulty when out walking.
• Carol uses a robotic vacuum cleaner to help her clean her flat.
• John uses a smart speaker to give him timed reminders to take his medication.
• Helen has a clock which tells her the day and whether it’s morning, afternoon or evening which helps her not to get confused.
• Alice enjoys using a virtual reality headset to explore the world – she finds that it distracts her from the pain that she experiences due to a condition she is living with.
• George uses an app on his phone which describes the things that can be seen through the camera lens – as he is blind it can help him pick which clothes to wear or identify products in a supermarket.
• Tom and his family use an app which helps them organise the care for his mum, it helps them to schedule their time to make sure that his mum’s needs are met.

Pendant Alarms

Some people benefit from the reassurance of a pendant alarm that can be worn around the neck inside the home. A person can press the button in an emergency which will trigger a phone call to our call centre. A sensitive microphone allows the person to talk to our friendly staff who are trained to decide on the best cause of action and to deal with emergencies quickly and efficiently. If a person has fallen and is unable to get up, the next of kin or a trained responder may attend to help the person and ensure they are ok (this is dependent on the package selected).

The pendant alarm service is available in 2 forms. 

• Option 1: Home alarm service, including equipment, maintenance and call handling service, where call handlers will contact your nominated family or friends for assistance or organise the appropriate emergency service response. This service is at a cost of £3.64 plus VAT per week. 

• Option 2: Response Service, where the Council’s trained officers (responders) will come to your property to help you. This service is an add on service and is only available in addition to option 1, at an additional cost of £1.50 plus VAT per week.  (Therefore this package costs £5.14 per week).

All charges are payable per user quarterly in advance by Direct Debit.

All you need to start the service is a telephone socket that is able to make outgoing calls and a nearby electrical outlet (within 2 meters of it). The equipment will be set up for you and no drilling or electrical works are required.

To apply for a pendant alarm please complete the form below or call 01302 862164. Once we receive your application form we will contact you to arrange a convenient delivery date. We do not charge for the delivery and set up of your pendant alarm however there is a fee for the replacement of lost or damaged equipment.

For additional information, please click here 

Additional Sensors and Assistive Technology

Some people will benefit from additional sensors and assistive technology such as falls detectors, movement sensors and flood/gas detectors. In order to receive this additional equipment an assessment must be carried out by a social work professional, Occupational Therapist, STEPS Team or trusted referrer. Contact us for more information on whether an assessment is appropriate.